FAQ
List of Services
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Does your company do auto glass?List Item 1
We no longer do auto glass. If you are having trouble finding a company, give us a call and we may have a recommendation for your area.
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Do you do free estimates for shower doors?List Item 2
Yes, we do. We also do free estimates for mirror installation as well.
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Do you repair residential windows or doors?List Item 3
Unfortunately we do not travel to the home to do window or door repairs, they must be brought into our shop. 95% of them are repairable - we just have to see them first.
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Could you remind me of your Insulated Glass Repair policy?
We do not fabricate insulated glass in house and rely on our manufacturer to fabricate these items. There are two options for this repair:
Option A (most popular):
Bring your frame in to us for exact measurement and pricing. Take your frame back home with you while you wait for the glass to come in. We will contact you as soon as the glass is in and you may pick any weekday (no appointment necessary) to bring your frame in to us before 9:00 am for same day service.
Option B:
Bring your frame in to us for exact measurement and pricing and leave your frame with us while the glass is on order. We will install the glass as soon as it arrives, and contact you when it is ready for pickup.
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Can I place an order over the phone or do I need to come in to your shop?List Item 4
Yes, you can place an order over the phone. Please keep in mind we do require a 50% deposit on all orders, which can be placed with a card over the phone.
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What is your average lead time?
We strive to keep our lead times as short as possible. Your lead time will depend on the size of your order and what you are ordering. Please contact the office for current lead times.
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Do you offer delivery?
We typically do not deliver, but may be able to deliver oversized items for an additional fee. Delivery is subject to technician availability. Please contact the office to discuss if delivery is available for your item.
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Are you able to re-silver mirrors?
We are not able to re-silver existing mirrors. However, we are able to supply you with a new mirror if you are able to supply us with the size and thickness.
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Do you offer tinting or filming services?
Unfortunately we do not offer any tinting or filming services for existing glass.
We do offer new glass in bronze, gray, and frosted. Please contact the office for availability and glass types.
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Do you offer patterned glass?
Yes, we do! We recommend stopping by our showroom to view these items in person. If you are looking for a specific pattern, feel free to give us a call or send us a picture through email.